Little Black Box 2027: Shipping & Cancellation Policy

Applies to the Little Black Box 2027, the 2027 Journal and the Journal Tote, ordered during the 2027 launch.

1. Pre-orders and dispatch

All 2027 launch products are pre-orders. Dispatch begins in December 2026, in the order reservations are received. Once your parcel ships, we share tracking details by email and WhatsApp.

2. Payment

Orders are prepaid at checkout. You can pay by UPI, debit or credit card, net banking or wallet.

3. Shipping within India

We deliver across India. Shipping charges, if any, are shown at checkout before you pay.

4. International shipping

We ship worldwide. International shipping is charged at checkout based on the destination.

Customs duties, import taxes or clearance fees may be charged by the destination country. These are set by local authorities, fall outside our control, and are payable by the recipient on delivery.

International orders are final once dispatched.

5. Order confirmation and cancellation

Every Little Black Box is made to order and printed with the name you choose, and every 2027 product is produced against your reservation. For this reason, orders are confirmed and final once placed.

Before you pay, please check the name on each box, your launch gift choices and your shipping address. If your address needs correcting, write to us before dispatch and we will update it.

6. Launch gifts

Launch gifts are part of the order they come with. Each gift is linked to the box or journal it was chosen for, and is shipped together with it.

7. Damaged or missing items

Every parcel is checked before it leaves us. If anything reaches you damaged or missing, we will set it right as per company policy.

To process a replacement, we require a complete, uncut unboxing video, recorded from the moment the sealed parcel is first opened until all contents are out, with the shipping label visible. Please email the video along with your order number to our team. Claims can be processed only with this video, so we recommend recording every unboxing.

8. Contact

Write to us at customerhappiness@thetallelephant.com. We are happy to help.